Policy

Shipping

All items purchased will be shipped within 5-7 business days via USPS. Darkness in Paradise is a one-woman operation, and your patience is greatly appreciated.

*Postage pricings are calculated upon checkout.

For domestic (USA) orders:

USPS Ground Advantage: Estimated delivery time 5-7 days

USPS Priority Mail: Estimated delivery time 3 days

USPS Priority Mail Express: Estimated delivery time 2 days

For international orders:

USPS Priority Mail International: Estimated delivery time 7-10 days

USPS Priority Mail Express International: Estimated delivery time 3-5 days

*For International orders, please note there may be local customs, duties and/or taxes imposed by the destination country upon delivery. Darkness in Paradise is not made aware of these charges when shipping, and the recipient is responsible for payment.

 

Returns

As a result of the handcrafted nature of our products, we are unable to accept returns or provide refunds. We kindly ask that you consider your purchase thoroughly prior to placing your order. Should you have any inquiries regarding a specific item prior to making a purchase, please do not hesitate to reach out. You may contact me at Taryn@darknessinparadise.com.

 

Repairs and Jewelry Care

Darkness in Paradise is committed to the quality and artistry of our jewelry. Every piece is crafted with meticulous attention to detail and designed to withstand daily use. In the unfortunate circumstance that your jewelry sustains damage, we provide repair services at a reasonable cost. Your satisfaction is our top priority, and we want you to enjoy your jewelry for many years ahead.

Handle your jewelry with the same level of care and consideration as you would for any treasured possession. It is advisable to refrain from exposing your jewelry to water, including activities such as swimming, showering, and hand washing. The chemicals present in perfumes and lotions may harm gemstone jewelry, so exercise caution when using these products. Sterling silver is prone to tarnishing over time due to exposure to air and moisture. When not in use, store your jewelry in an airtight bag or a jewelry box, ensuring it is kept away from light.